Privacy Policy

Information We Collect

We collect various types of information to provide and improve our services. This includes:

• Personal Identification Information: Name, email address, phone number, company name, and job title when you register for an account, subscribe to our newsletter, or contact us.
• Usage Data: Information on how you access and use our service, such as your IP address, browser type, pages visited, time spent on pages, and referring URLs. This helps us understand user behavior and optimize our platform.
• Payment Data: While we do not directly store credit card details, we collect transaction information related to your use of our paid services. This is processed securely by third-party payment processors.
• Device Data: Information about the device you use to access our services, including hardware model, operating system, unique device identifiers, and mobile network information.
• Communication Data: Records of your communications with us, including emails, chat transcripts, and customer support interactions, to improve service quality and resolve issues.

Data Sharing & Disclosure

We respect your privacy and only share your data under specific circumstances:

• Service Providers: We engage trusted third-party companies and individuals to facilitate our service, perform service-related services, or assist us in analyzing how our service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• Business Transfers: If GlobalStay PMS is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
• Legal Requirements: We may disclose your Personal Data in the good faith belief that such action is necessary to: comply with a legal obligation, protect and defend the rights or property of GlobalStay PMS, prevent or investigate possible wrongdoing in connection with the Service, protect the personal safety of users of the Service or the public, or protect against legal liability.
• With Your Consent: We may disclose your Personal Data for any other purpose with your explicit consent.

How We Use Your Information

The information we collect is used in various ways to ensure you receive the best possible service:

1. To Provide and Maintain Our Service: Including monitoring the usage of our service and ensuring its stability and performance.
2. To Manage Your Account: To manage your registration as a user of the Service. The Personal Data you provide can give you access to different functionalities of the Service that are available to you as a registered user.
3. For Contract Performance: The development, compliance, and undertaking of the purchase contract for the products, items, or services you have purchased or of any other contract with us through the Service.
4. To Contact You: By email, telephone, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including security updates, when necessary or reasonable for their implementation.
5. To Provide You with News and Offers: To provide you with news, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.
6. To Improve Our Service: By analyzing trends, tracking user movements, and gathering broad demographic information for aggregate use. This helps us to enhance user experience and functionality.

Data Security

The security of your Personal Data is important to us, and we implement robust measures to protect it:

• Encryption: We use industry-standard encryption protocols (e.g., SSL/TLS) to protect data transmitted over the internet.
• Access Controls: Access to your personal data is restricted to authorized employees, contractors, and agents who need to know that information to process it for us, and who are subject to strict contractual confidentiality obligations.
• Regular Audits: We regularly review our information collection, storage, and processing practices, including physical security measures, to guard against unauthorized access to systems.
• Data Minimization: We only collect and retain personal data that is necessary for the purposes outlined in this policy.