GlobalStay PMS: Packed with Powerful Features
Explore the extensive capabilities of GlobalStay PMS, meticulously designed to cover every aspect of modern hotel management – from guest relations and room operations to financial oversight and marketing strategies. Our comprehensive suite ensures seamless operations, enhanced guest experiences, and optimized revenue generation.
Streamlined Check-ins
Automate and accelerate guest arrival processes, reducing wait times and improving first impressions. Our intuitive interface makes check-in a breeze for both staff and guests.
Effortless Bookings
Manage all reservations from a single dashboard, whether from direct bookings, OTAs, or group reservations. Optimize room allocation and avoid overbookings with ease.
Insightful Analytics
Gain deep insights into your hotel's performance with customizable reports and real-time dashboards. Make data-driven decisions to boost revenue and operational efficiency.
Comprehensive Feature Categories
Guest Management
Elevate your guest experience with tools designed to understand and cater to individual needs. From detailed profiles to personalized communication, foster loyalty and satisfaction.
- Comprehensive Guest Profiles with history
- Integrated CRM for personalized interactions
- Robust Loyalty Programs with customizable rewards
- Automated Communications for pre-arrival, during stay, and post-departure
- Efficient Feedback Management and resolution tracking
Booking & Reservations
Maximize your occupancy and revenue with a powerful booking engine and seamless reservation management. Capture direct bookings and expand your reach across all channels.
- Integrated Online Booking Engine for direct reservations
- Direct Booking Capabilities with commission-free options
- Multi-channel Distribution via Channel Manager integration
- Streamlined Group Bookings with dedicated portals
- Effective Waitlists and cancellation management
Front Desk Operations
Empower your front desk staff with intuitive tools that simplify daily tasks, from guest arrivals to departures, ensuring smooth and efficient service around the clock.
- User-friendly Check-in/Check-out Wizard
- Seamless Room Key Integration with major systems
- Comprehensive Housekeeping Management and scheduling
- Efficient Shift Management and staff task assignment
- Guest Request & Incident Tracking for prompt resolution
Financial Management
Take control of your hotel's finances with robust tools for invoicing, payments, and detailed reporting. Ensure accuracy and compliance with ease.
- Automated Invoicing and billing
- Secure Payment Processing with multiple gateways
- Dynamic Rate Management and pricing strategies
- Integrated General Ledger and accounting features
- Detailed Financial Reporting and analytics
- Flexible Multi-currency Support
Reporting & Analytics
Transform raw data into actionable insights. Our powerful reporting tools help you understand trends, optimize strategies, and make informed business decisions.
- Comprehensive Revenue Reports
- Detailed Occupancy Analysis and forecasts
- Insightful Guest Demographics and segmentation
- Daily Performance Reports for quick overviews
- Customizable Dashboards for key metrics
- Historical Data Analysis for long-term planning
Marketing & Sales
Drive demand and increase bookings with integrated marketing and sales tools. Create compelling offers and reach your target audience effectively.
- Flexible Promotions & Packages creation
- Seamless Email Marketing Integration
- Meta-search Integration for broader visibility
- Corporate Account Management
- Gift Voucher & Coupon Management
Maintenance & Housekeeping
Ensure your property is always in top condition with efficient task management for maintenance and housekeeping teams. Improve operational flow and guest satisfaction.
- Automated Task Assignments for staff
- Digital Maintenance Requests and tracking
- Real-time Room Status Updates
- Comprehensive Inventory Tracking for amenities and supplies
- Lost & Found Management
Seamless Integrations Expand Your Capabilities
GlobalStay PMS easily integrates with a wide array of essential hotel systems, allowing you to create a fully connected and optimized operational ecosystem. Our open architecture ensures compatibility and flexibility, enabling you to leverage your existing investments and explore new technologies.
POS Systems
Payment Gateways
Accounting Software
RMS
Channel Managers
CRM Systems
Guest Messaging
Build a connected ecosystem that works for you, enhancing efficiency, guest satisfaction, and overall profitability. Our team is dedicated to helping you integrate GlobalStay PMS with the tools you rely on every day.
Interactive Feature Spotlight
Discover how specific features work in action. Use the toggles below to explore the benefits of each module.
Detailed Guest Profiles: Your CRM Powerhouse
Our guest profile system goes beyond basic contact information, providing a 360-degree view of every guest. Store preferences, past stays, spending habits, special requests, and even social media links. This rich data empowers your staff to deliver highly personalized services, anticipate needs, and build lasting relationships, driving repeat business and positive reviews.
- Comprehensive contact and demographic data
- Detailed stay history and booking patterns
- Personalized preferences (room type, pillow, dietary needs)
- Spending analysis across various departments
- Notes and communication logs for staff collaboration
Commission-Free Online Booking Engine
Integrate our powerful online booking engine directly into your website and start accepting reservations 24/7, without paying commissions to third-party sites. Guests can easily view room availability, rates, and special packages, making direct bookings simple and attractive. Customize the look and feel to match your brand and offer a seamless user experience.
- Real-time availability and rate display
- Secure payment gateway integration
- Support for promotions, packages, and add-ons
- Mobile-responsive design for all devices
- Multi-language and multi-currency options
Actionable Revenue Reports for Strategic Growth
Gain a clear understanding of your financial performance with our in-depth revenue reports. Track key metrics like ADR, RevPAR, occupancy rates, and average length of stay. Our customizable dashboards allow you to visualize trends, identify opportunities, and make data-driven decisions to optimize pricing strategies and maximize profitability across different segments and time periods.
- Daily, weekly, monthly, and annual revenue breakdowns
- Occupancy vs. Revenue analysis
- Segment-specific performance reports
- Forecasting tools for future revenue projections
- Exportable data for further analysis
Ready to Transform Your Hotel Operations?
GlobalStay PMS is designed to be the ultimate solution for hotels of all sizes, offering scalability, reliability, and unparalleled support. Experience the difference a truly integrated system can make.
Request a Demo Today